Medi Assist India — claim number : 19903213 pending since july

Address:

New Delhi, Delhi, 110018

I have submitted an claim with claim no. 19903213 but the same has not been processed till now. The status is being shown as "documents requested". I have submitted the documents but the team has not looked upon the submitted documents since 2 months. I am really frustrated with the agony i am undergoing. The team has not even bothered to reply to my mails too. The customer care always say they have escalated the issue but nothing has been processed so far.