Medi Assist India — Hospitalisation claim pending since May 6th

Dear Team,

I’m a TCS employee, had raised a claim on May 6th. I have been following up through mails and call at every stage, but there is no response received. Now the claim has been rejected due to non submission of documents. However the documents are submitted multiple times on portal & through email. I have also asked the call support team to forward the documents attached in ticket to respective team and escalate the same. But there is never a response even after several escalations nor any action taken on the claim.

Below are the details

TCS India health Insurance
Claim no[protected]
Ticket no’s - [protected], [protected], [protected]

Please note that I donot have an active policy now, however the claim was raised while the policy is active.

Please help expedite this.

Thanks,
Jyothsna