| Address: | Mumbai City, Maharashtra, 400049 |
| Website: | allianceinsurance.in |
I have raised a complaint, because alliance insurance are not making my claim settled. It is more than a year they are ignoring my calls and not replying to my mails.
I have claimed a specific amount for mediclaim but it is not yet received and the reason they had given was i have provided them partial bills and receipts. But later on i have provided them duplicate bills from hospital and courier them.
Currently they are giving reasons that since you have provided duplicate bills the claim process will get delay.
Related to this i had talk with trupti bhatkar (Senior manager - employee benefits)
Claim reference no. 11600967
Claim of: jitendra modi (My father)
Date of admission:jul 24 2015
Contact for trupti bhatkar
Alliance insurance brokers pvt. Ltd.
Hand phone : [protected]
Direct : +[protected]
Board : +[protected]
Fax : +[protected] / 6739 0918
Attachments:
From alliance insurance brokers pvt ltd, i have received a mail,
Dear sir,
Please find below requirement for your claim, requesting you to kindly provide the required documents at the earliest.
Kindly provide the orignal pre numbered paid receipt to the hospital for rs 8000/- and advance receipt paid to the hospital for rs 5000/-, please provide bank account details such as name of the account holder, account no., bank name, bank branch, ifsc code, account type (Account holder should be the primary beneficiary or the employee), enclose cancelled cheque of the account holder. The one you have send does not have the primary beneficary name
Dear dipesh modi,
Claim of : jitendra modi
Date of admission : jul 24 2015 12:00am
Claim ref no : 11600967
Claimed amount : rs. 25819
Hospital name : bhushan orthopedic and general hospital
We acknowledge receipt of documents towards reimbursement of expenses of hospitalization / post hospitalization / pre hospitalization.
Kindly note your claim reference no. 11600967
According to the above mail, i have provided them both receipts which were not needed because -
The hospital has provided provisional bill only. But then i saw that this bill is titled as provisional bill - cum receipt so they have not provided any separate receipts for rs 8000/- and rs 5000/-.
According to all this i should recieve my requested claim amount.
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