Medi Assist India — Not getting my complete refund Claim ID[protected]

saiyam pathak

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560100

After the settlement of my claim, I asked to reopen my case and no one helped me in this and no one even responded to my emails, then I went personally to the jpnagar office of mediassist to submit some more documents and reopen the case the ACKNOWLEDGEMENT SLIP NUMER IS -1709 It was for the duplicate bill submission which I got it stamped from hospital and submitted . it has been one month I didn’t get any sort of intimation or any contact from medi assist So for all the duplicate bills I got it stamped and submitted in JPNAGAR OFFICE AFTER THAT I DIDN’T RECEIVE ANY RESPONSE . I mailed this also to medi assist couple of times but still no response . It has been a big issue that I have been facing for a very long long time ... there is a big story that I explianed around 30-40 times and still didnt get my complete refund. I need this forum to help me in speeding the process and making the medi assist people to know that that cannot harras people like this.

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Nov 04, 2015

Updated by saiyam pathak I got the category breakup as follows

Category Break Up
Charge Type Bill Amount Payable Amount Non Pay Amount Non Payable Reason
Investigation & Lab Charges 15960 9600 6360 Duplicate copy bill enclosed towards lab charges dtd 30/06/15 bill no.[protected]ABG report also not enclosed Rs 590);Duplicate bill enclosed dtd 30/06/15 no. 15141345;Duplicate bills enclosed dtd 29/06/15 no.[protected]ABG Rs 590/- report not enclosed);
Non Taxable Pharmacy & Medicine Charges 1585 1391 194 Duplicate bill enclosed dtd 30/06/15 no. 15141344;Duplicate bills enclosed dtd 30/06/15 no. 15141355;Duplicate bills enclosed dtd 29/06/15 no. 15139515
Miscellaneous Charges 2230 0 2230 Duplicate bills enclosed dtd 30/06/15 no. 15141355;Duplicate bills enclosed dtd 30/06/15 no. 15141355;Duplicate bills enclosed dtd 29/06/15, bill no. 15140152;Registration Charges / Fee;Duplicate bills enclosed dtd 29/06/15 no. 15139515
Consultant Charges 1350 350 1000 Duplicate bills enclosed dtd 30/06/15 no. 15141355;Duplicate bills enclosed dtd 29/06/15, no. 15139515
Pharmacy & Medicine Charges (Taxable) 624 624 0
Total 21749 11965 9784

After this I submitted a clarification letter and the original pending reports to MAHESH([protected]) who sits in EC1 campus(hp bangalore) on ‘28/july/2015’.

Also I asked for the return of my bills which were said to be duplicate
and I have received the following bills :

Bill- INV-O[protected] Rs 1810
Bill- INV-O[protected] Rs 94
Bill- INV-O[protected] Rs 520
Bill- INV-O[protected] Rs 1290
Bill- INV-O[protected] Rs 650
Bill- INV-O[protected] Rs 870

Which gives the total as 5234 but the unapproved amount is 9784 how we dont know

Original reports are sent on 28th July kindly check them thoroughly as they are 100% original. Rest for the duplicate bills I got them stamped from hospital and submitted to the jp nagar bangalore office ... ack no. I mentioned earlier... no response...need my money urgently...