Medlife — non delivery of medicine even though call several times

Address:house number - 2140/c type - 3 nh - 5 bhel towenship rcpuram hyderabad, Hyderabad, Andhra Pradesh, 502032

Sir/madam,
I am madhusmita pattanayak ordering medicine (Zadines 25ng and amril forte two in monthly basic for three month. Monthly around +rs2000. It suppose to deliver by maximum 25th of the month. On 24th or 25th i received a message that "your medicine is out for delivery, get ready with rs 2117.5), later on received a message that your address is untraceable. Again on 26th also received a message that" your medicine is out for delivery, get ready with rs 2117.5), that day also i did not get my medicine. Since 27th of sept i have been calling in [protected] daily, they are telling one answer that today 100% you will receive your medicine. When i ask them if my issue will not resolved by you people, then to whom should i talk, arrogantly they replay, i lodge your complain, now you wait, we can not help beyond this, i do not know how you are employing this type of irresponsible employee which lead to customer dis satisfaction, and alternatively we will chose some other option, some of the employee name was chanda and aisu. If i do not get a quick and reasonable replay from your end (In my regd mob no) then i will switch over to some other online pharmacy, thanking you,

Madhusmita pattanayak
Hyderabad
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Comments

I did payment for this order but after following up with customer care many times they could not help me .

Finally i have paid again to delivery boy to get my medicines.
Really it was very disappointment on my first order and hope this will my last order.
Thanks
Subash [protected]
My two medicines have to be replaced but staff is not giving right ans and saying that it will be delivers.. Now it is 4 days and I m very much disappointed with this poor service I need to take some action
Manjari Puri's reply, Sep 21, 2019
I want my replace or I have to take some action
Due to wrong prescription
I want to return above order as doctor stop my medicine,
so we request you to please refund my money.

thanks for your kind coopration
yours faithfully

Praduman shah

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