Medplus India — Redemption of points | |||||
I am medplus customer having cust ID 1058075. I have about 3560 points accumulated to my credit. I wanted to redeem my points against supply of one trolley bag 24" size and one ultra laptop bag. On 14.05.2016, I contacted their toll free no and thereafter received a call from their no.[protected]. I was told that the said items are not in stock. This was the similar reply when I contacted in Feb-March 2016. I am their customer since last 8-9 years and purchasing medicines from their store at Nandanvan Nagpur to the tune of Rs 3000 to 4000 pm. I fail to understand that my repeated requests for the items have not been supplied to me as per the scheme launched by them. This is a fraud on the customers who are accumulating points on their purchases from them with a hope to redeem the same at a later date. Can I have a quick response from you in the case. Thanking you. Suresh Tapikar Nagpur Cell no [protected] Was this information helpful? | |||||
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MedPlus India customer support has been notified about the posted complaint. | |||||
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Comments
This Concern is Highly Unorganised. Better Use Up the Points & move on th Appolo Pharmacy, Who also offer the same 10o/o discount. Otherwise, move on to their cash discounts, in Ur bill itself. Their marketing is way behind, present times. Time will tell its Final Verdict on Medplus, soon.
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