Invoice ID:[protected] was delivered with Plavix instead of Clavix. Store has not rectified this even after 7 days. When we called the store today, representative was rude and asked my 73 year old father if he has car or bike? & why cant he come and pick up the medicine himself. When i called the store back and said i will raise a complaint with Medplus, he was rude again & refused to apologize for this behavior & hang up. He even refused give his name. Is this the service Medplus provides?
If Medplus fails to take action on this representative, i will file a complaint for harassment of 73 year old heart patient & disrespecting a senior citizen. Was this information helpful? |
Kindly share us your details (registered mobile number/ medplus customer id) to [protected]@medplusindia.com (or) [protected]@medplusmart.com so that will check and assist you accordingly.
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Customer Care Team.