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MedPlus India

Medplus India — Wrong supply & request for adjustment.

Address:45/1, Shop No. 2, Ellaiamman Kovil St, Adayar, chennai 600020, Chennai, Tamil Nadu

Yesterday I went to your outlet in Besant Nagar to buy medicines. Since some of the items were not readily available, the raised an order (OTNMM[protected]) and delivered the medicines by evening. When I checked the items, I found that against my order for UrimaxDx 30s, they have procured
UrimaxD 15s. Immediately I reported this. This morning when I went to the shop, they again ordered on line (OTNMM[protected]). 30s monthly pack is economical. For an error occurred at your end, I was forced to order for two packs to avail 20% discount. What was surprising, the store refused adjustment of value against the new order and said it will be done next month. This is ununderstandable. Please ensure that I get immediate credit.
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Dear Customer, Thank you for writing to us With reference to your email, Unfortunately we could not be able to retrieve your information.Kindly share us your details (registered mobile number/ medplus customer id) so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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Dear Customer, Thank you for writing to us With reference to your email, Unfortunately we could not be able to retrieve your information.Kindly share us your details (registered mobile number/ medplus customer id) so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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