Meenakshi Mission Hospital & Research Centre — Access to patients medical records

Address:

Madurai

I heard positively about this hospital and went there, but they're worthless.

Disgusting, hopeless, rude, unprofessional and unethical rules of management, Fraudulent hospital management who wants to feed on humanity and extort their hard earned money.

1) No senior doctors available for consultation, but only few juniors who dont even know how to calculate pregnancy week, they failed to read the gestational age specified in the scan report in front of their eyes.

2) No uterine/pelvic examination done, but just stomach touched and said everything is normal, what the hell? You think pregnancy is same as Amoebiasis ?

3) men are not allowed to ask questions to gynecologists or inside gynaecology department, what the ... ?? I as a father have every right to consult the doctor regarding my child and to know about my wife's medical health!!

3) when asked for my medical file, they say it remains with the hospital and won't be given to the patient. Spoke to quality dept, customer relations dept as well management, everyone is shouting at patients rudely What kind of a joke is this? A patient must always carry their medical records with themselves in case of second consultations/ complications and medical emergencies during travel or simply for information purposes to know their own health. Its every patient's legal right to know their own medical findings and doctor's remarks and Its illegal for a hospital to deny a patient their medical records.

According to : RTI act: "right of a patient to his medical records is rooted in Articles 19 and 21 of the Constitution under the Right to Information Act 2005, Consumer Protection Act, 1986 and the Medical Council Act, 1956."

The management of this hospital however denies access to patients records.

I will see the end to this madness and take the issue to press as well as ministry of health and RTI act.

Beware of this hospital, they are still living in stone age era and are ganging up against patients rights simply because their staff are incompetent and they want to force the patients to come only to their hospital by confiscating their medical records and not sharing its contents to other doctors who must refer to previous medical history before diagnosis.