Menmoms — Order not received after more than a month

Website:www.menmoms.in

I have purchased online on menmoms.in on august 27th. Money was debited 849 rs. Haven't recieved any updates till now it's been a month.
I got whatsap chat from one number claiming to be company they say order is being processed till now same thing is repeated. I have sent them payment screenshots.
Their whatsapp number is [protected]
+2 photos
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