Meru Cabs — Arrogant behavior of driver and night supervisor Ali at T 2 terminal mumbai on 3:00 am on 14/06/2023 and demand more money

We senior doctor couple booked meru cab at counter at T2 terminal exit thru MMT code and confirmed everything with lady including all charges. When we reached at taxi the driver demanded extra money and tolls etc, . argued arrogantly joined by other meru drivers and so called very threatening meru security night IC( Ali ) . They all started blaming MMT and meru counter lady and argued with us with humiliation and not bothered attitude, forcing us to book ola in front of them. This attitude, and actions of looting customers at odd hrs is absolutely unacceptable and was cheating. Meru must take action against both security IC and driver so others will not suffer. Taxi no was MH 48 CB 9101 and arrogant security night IC Ali should be taken to task. We came home in half of charges which we were ready to pay to meru, this was very very disheartened experience at odd hrs fir senior people like us. Hope meru looks in to it and improve customer experience.