[Resolved] Meru Cabs — Extra surcharge amount applied on Meru Genie cab booking

huzefa misri

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

on date 19th June 2015 I booked a Genie cab using Meru app from Digha to Ghansoli in newMumbai with ID- G33692813. On the way to this trip i received the message saying surcharge will be applied to the bill. This surcharge amount was not communicated earlier at the time of booking

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Complaint marked as Resolved

Meru Cabs customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2015

Meru Cabs Customer Care's response Hi Huzefa, We'll sort this out for you. Pls write to us at [protected]@merucabs.com with your Booking ID or registered mobile no. We'll check and get back. Warm Regards, Team Meru

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Comments

Pawan Singh Rajput

from Kolar, Karnataka

they won't help you, they say something else and charge something else. The worst cab service in india.
For just 5.2 KM and a 13 minute ride with minute as waiting they charged me Rs.266(Booking Ref. No. [protected] I would suggest to choose uber next time.