Meru Cabs — Scammed by driver with incorrect fare and no receipt from the company

I took a Meru cab on 11 Feb from Delhi airport T2.

OTP was 43581.

On arrival at my destination in ND110003, the driver claimed the app was not working as he said he had swiped it by mistake. He then called a number, did not cite the OTP nor his registration number, told me it was Customer Services, and charged me 950 rupees.

I was surprised as this was more than the fare from the International terminal, for a far shorter duration and distance of ride.

Subsequently I received no payment confirmation from Meru. It is clear that I was scammed by the driver, who not only charged me a much higher fare, but is also scamming Meru by not showing his trip as completed.

I would like this driver investigated I would like a report on what happened here, as well of course as any refund due.