[Resolved]  Meru Cabs — Unprofessionalism

Address:

Bangalore Urban, Karnataka

I booked Meru Cab on 03 Jul 2015 for journey from Kadubheshanahalli (Bangalore) to Bangalore City Station. The pick up time was 5:45 am in the morning. I got the reservation 20 minutes prior to our journey with Driver details. However even after many repeated calls to driver he did not picked up the call neither we received any cancellation message. It was really hard for us to find a taxi or cab or bus so early in the morning. We had to walk 2 kms with heavy luggage and waste 30 minutes to find an auto adding tension whether we will be able to catch train or not. We reached station 5 mins before our train and had to really run to catch it. It is realy sad that service provider with such a big name can ruin the start for your journey. Witha promise to help customer to make their journey safe and easy these people donot even have the manners to inform in case there is cancellation of cab. Very poor customer management. People can not rely on them.