Metamersh — Product paid not for delivered

Address:	Sk Shopping, Near Radha Swami Society, Vishnu Nager, Singanpor, Surat, Gujarat 395004
Website:	metamersh.com

Hi Team,

I've placed an order (Order #169470) on 28/07/2022 on Metamersh.com and still the same is showing as currently Processing. It's been over 10days now but, my product still remains undelivered. I've sent them multiple mails and messages. I even tried to contact them on the number provided but, all incoming calls are barred for that number. Can I please get the refund of the same.

Thanks
Sutha Suresh