Metro Railway, Kolkata — fine charged due to incorrect announcement - metro rail kolkata

Address:

Kolkata, West Bengal, 700065

Hi team,

T. No. 2661391

I visited recently to khudiram bose metro st. On 4/11/2017.
This was my first visit to this area and i was not know to this place.
There was a incorrect announcement when it reached khudiram bose st. And the announcement done was for garia bazar.
This lead to my incorrect visit to next station and charged me fine of rd.255/-.
As a passenger when we visit a new to place, we relai on announcement and if such announcement are incorrect how can we be compensated.
This is really not expected as the office in charge should have the authority to map the genui issue rather than taking such harassment to passenger.

Regards,
Prasanjit singh
Mob: [protected]
Email: [protected]@gmail.com