Metro Railway, Kolkata — forceful imposition of penalty at dum dum station exit point

Address:

Kolkata, West Bengal

Purchased 2 ticket at Sahid Khudiram station for Dumdum on 28.12.2017 around 6pm. On reaching Dumdum station it reveals that ticket was less priced and destined up to Shyambazar station .We tried to explain this fact to the local in charge at exit gate, but he refused to accept the same.Being a student and non familiar to metro rail, we request him to impose less penalty charge as this is not an intentional activity; But he continuously threat us for severe consequences if not met his demand. The demand amount become double when we asked for receipt for payment. Ultimately we need to pay him Rs.510 vide the receipt number 880648, dtd28.12.2017.

I sincerely believe the Metro authority will investigate this matter and bring justice to me and so many students who are new to kolkata Metro public transport system.