Metro Shoes — Product size was not correct

Address:

Poonamalle

We bought a football shoes from metro poonamalle kariyanchacadi on dec 27 2021, while buying itself we found the shoe was bit tight and said the same to the shop wala he said we have only one shoe at your size (11 size)and this go lose when you keep wearing, also you can return it if any problem occurs, since there is no size number mentioned in the shoe we are convinced by his words and got it but after wearing my son got wounds fully in the fingers, when we took it back after a day they refused to replace it .

Instead they did some adjustment in the edge by hammer and gave us back, but still we found the same issue, we also compared the shoes with other football players who has got 11 size, we found there is a huge size different. But still the metro guys keeps aruguing the same.

Please take this as priority complaint and do the needful.

They actually gave us the wrong size and no genuinity in exchange policy.