Mg University — Original degree certificate not received

Website:

www.mgu.ac.in

I'm Aryan s Prasad. I have completed my BBA from Ayyappa institute of management studies, Peermade in the year 2022. I, ve applied for original degree certificate on[protected] and still i haven't received my certificate yet. In the first application submitted, i got mail from university that
"Consolidated Grade Card Not Submitted for Degree Certificate. Please Contact Section for the further steps.
NOTE : Please attach only image files with JPEG/JPG/PNG/GIF format. You should ensure that the uploaded certificate is very clear and readable. Other format or unreadable certificates will not be processed". In the second attempt i submitted all documents in the JPEG format very clearly but i have not received the certificate or any reply from the university.
Please do the needful.

Reg no:[protected]
Application no: 381969
Applied Date :[protected]

Thanks
Aryan prasad