I have purchased 4x tv 50 inch online with mi store at 2nd oct.2019. Order id[protected], i having problems in remote because tv can not be off by remote. I logged repair reference no r 248743 on 3rd nov they tell us tv software update issue & said within 10 days it may be solved but till date now problem is as it is. Then i logged after 10 days again 3 nos. Request one by one reference no. R258689, r260384 & r262564 but they reply similar software issue by telephonic without visiting & developing and they closed the compliant request. I am regular touch in customer care & mail but their answer is always told me to wait but my problem is over 15 days and how much to wait,
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Nov 18, 2019
Complaint marked as Resolved
by mistake click resolution button,
No action taken by company till date
Nov 18, 2019
Updated by Monali Ashish Naik No action has taken by company till date.
Service.[protected]@xiaomi.com
customer care no. is [protected]
Nov 18, 2019
Updated by Monali Ashish Naik No action taken by company till date
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