Address: | Bhagalpur, Bihar, 812002 |
I have purchase microsoft lumia 540 at 13/07/2015 phone was running fine till may 2016.in june month my phone has hanging issue, so i submitted phone to saral sanchar nokia care bhagalpur, they said phone has some so we will send the phone to the company, after almost one month at 05/07/2016 i receive another phone inplace of my original phone and they said your phone has replaced by company and this phone is also good. Within 2 -3 day phone's touch has some issue so i again visted to nokia care they change some setting and told me now your phone is ok. During this 13/07/2015 has gone passed ie warrant time is over. But from 14/07/2016 my phone's touch is not working and nokia care is also not accepting the phone. I lodge complain to customer care (Complain no [protected] & [protected]). They are not giving any satisfied answer even almost 3 month passed. Now they are saying you will have to pay the money you will not get warranty.
You can see how the company is cheating a customer. Why they change my phone without any information to me? They have given me a phone which didn't last even a week. Was this information helpful? |