Miracas - India — product yet not delivered

Address:

Lucknow, Uttar Pradesh

I ordered a Jacket (order #052373) on 29th December 2014. I used EBS payment to pay the amount of Rs. 2490/- and the transaction process was smooth. It has been more than 30 days and I haven't received the order, the customer care number provided seems to be a fraud as it always says “representatives are busy, plz. try later". I have also sent numerous emails to them but they never replied.