Miracas International — about not yet delivered my product since 2 months

Sir i have book my blazer on 21st september as id is 12742 which was in urgent basis but it was cancelled suddenly after one month as they can't dilever it and even they block my amount of 2300 rs so i need to book again as these time i took jacket with id is 136913 as it was book on 8th november 2017 and yet i have not received my product. As whenever i track it show from 24th november it's going custom check in new delhi and it will take only 6 days time but till date it showing same thing. Please help me out. As even their customers care people always busy i have tired since last month every alternative day to get connected but always they cut my balance and disconnect my cal by saying please call later as their customers executive is busy. As their mail id is also not working and whenever i write messege in their application app no one even reply
From akshay tripathi
Jaigaon
Alipurduar
West bengal