Miracas International — not crediting wallet balance after failure of delivery

Sir
I placed the order given below but didn't received order at all as it was to deliver on 29 november 2016.
You had credited balance of rs 5580 in my wallet only after repeated complaints. Right now my wallet shows balance rs 1500 but i didn't placed any order on your website since first incident, so my wallet balance should be rs 5580 instead of rs 1500.
Kindly resolve this issue and credit my balance in my miracas wallet. Otherwise you would face legal action. It's formal complaint i emailed you.

Order detail:
Merchant reference number : 44732
Ebs payment id : 63772409
Payment mode : bank of baroda
Amount : 5580.00
Customer name : dr ajinath dahiphale
Customer email : dr. [protected]@yahoo.com
Status : success regards,

Dr ajinath dahiphale [protected]