Miracas International — order placed june 2018 not delivered

Address:	560067
Website:	miracas.com

Hi,

I am extremely disappointed with the service you are trying to offer to your customers.
First of all your customer care number to bombay is always busy and leaving voice message also no one got back for many months now.. So this is pathetic and horrible online ecom site and service.

My order order #165797 was placed on june 14th and the status shows stuck in delhi custom clearance from july 2nd which is more than 6 months now.

So do you have any plan in place or process in place to do custom clearance, if not on what basis are you doing the business?

I have wallet balance of 1500/- and while checking out i am not able to use it.. I need the voucher code to use it... Better still refund me that money as i can not order one more product from your site and wait for infinite time like this current order.

I need total refund of 1500/- of wallet and 982/- of current product.