[Resolved] Miracas — Item not delivered for 1 month over , no vouchers return

googlie079

from Hyderabad, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

My Order No 57669 was placed on 9th March, 2015, it is delayed (1 month ) . When I called support I was told that the item I ordered was discontinued so can't be delivered. Instead a voucher will be added to my account of the same price Rs 2490 which I can use to buy another item of same price from MIRACAS & that voucher will be valid for 1 year. Till now I haven't received any such voucher in my account. I wanted to buy an item from MIRACAS immediately but can't until I get that voucher for Rs 2490 or my order . Its been 1 month since that order .Miracas Customer care isn't responding & getting busy tone all the time. Its truely heart breaking Please do the need full & add that voucher to my account, else deliver ordered product. My purchase is on hold until i receive that voucher of Rs 2490. If voucher is not going to be added by you then refund the same amount

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Complaint marked as Resolved

I sent email to : [email protected] . Stating my problem, and later made a call and talked to Ms Carrel . She talked to her executives from my behalf and after 30 mins a voucher was added to my account for the same price. I also got an email from the Miracas informing me about the resolution of my problem. Thank you Ms Carrel. Regards.

Miracas International customer support has been notified about the posted complaint.