Address: Gautam Buddh Nagar, Uttar Pradesh |
Please refer the refill bookings made on a/c of consumer no: 4000 recently on 27/01/2014 & 4/02/2014 vide booking no. [protected] & [protected] which stands cancelled on date.The reason of cancellation of booking is unknown to me and I have not yet received the refill as on date. When I tried to call on telephone no, s of agency, nobody is lifting any of the no' given on voucher.Lastly I approached the agency personally and got a funny answer from the manager that if the agency is not able to deliver the cylinder within 03 days the booking gets cancelled automatically. I am really surprised to hear such a reply, I don't understand who has given such rights to a agency to cancel the booking without any information to the customer, and to trouble the customer. You are requested to kindly check the issue at appropriate level and arrange to deliver the refill at the earliest else I will have the option of taking up the case at higher level.
regards
A.K. Sharma
cell:[protected]
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