Mivi — They dont care for warranty and they deliver someone's defective product as we avail our warranty.

I actually faced an issue with the mivi duopods A25 months before and so I tried to reach out to them for availing warranty.After so many mails finally they arranged pickup and I sent the product to them on 7/08/2022.Then they took a very very long time of about a month and it is just because I have mailed so mANY TIMEs and they always tell "next week".Now after more than a month I got the product on 09/09/2022 and yeah THE BEST part is they actually created more issues than solving and yes as always they delivered someone else defective product.
Now if any legal advisor is reading this I want to request him/her please take 5 min and just go through the reviews on quora.
This is because this type of ### business must be taken down at any cost as when we purchase a product they give 100 calls to ask for reviews and for CUSTOMER support you have to wait hours and hours.
I think this type of company should be sued even if its so called Indian brand.