Mjp Rohilkhand University — amount deducted twice but not refunded yet

Dear sir
Myself richa raj [registration number : [protected]] has made final college seat payment of 46, 250 on 14.06.2019 through pnb which got failed but the amount was deducted and no allotment letter was generated by the university.
So, i again made the payment of same amount on the same day with axis bank which got approved and allotment letter was also generated.

But the amount deducted from pnb has not been refunded. Kindly look into this matter and resolve this issue. I am continuously following up with bank also.

So your positive response is awaited.

Thanks & regards
Richa raj
Richa.42. [protected]@gmail.com
Roll number : 45044279