[Resolved] Moglix — v-guard vgmw 500 plus mainline voltage stabilizer
S
Shubham Saroha
from Delhi, Delhi
Order id : 2759131
Ordered v-guard vgmw 500 plus mainline voltage stabilizer on 28/dec/2019. On 2/jan/2020 i recieved the product in defective condition. The product is not working as it should be. I called the moglix customer care they told me that to contact voltage stabilzer brand instead o[censored]s. Its unethical to send the defective product, its the responsibility of seller not sending the defective product. I paid for new product not for defective product which is i supposed to get repaired.
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Jan 16, 2020
Complaint marked as Resolved
Moglix customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Moglix Customer Care's response Hi Shubham. We regret the inconvenience caused to you. We have arranged for the Reverse pickup of the product. Once the product reaches at our warehouse, we will process the refund. In case of any further query, feel free to reach us at [protected]@moglix.com
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