Monad University — convocation certificate

I am ex student of monad university, i completed my ba (Arts) in 2013 but yet not got convocational certificate from university, after 3 yrs they are saying convocation date have not been fixed yet.
And university is not giving correct answer related to convocational certificate.
Please arrange as soon as possible. It is very important for work, so please once again requesting to do needfully soon