MoneyTap — Complaint regarding not responding in mail

Address:Indore

Hello,
I am rahul i have a loan with money tap, i have sent atleast 10 mails in last 7-8 days regarding the closer of the loan.. I asked so many times what should i do to close the loan by paying all amount. But they are not responding for the same. Day by day they are charging me intrest and not replying me once.
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Moneytap is not replying to my email for 6 days.

My amount is debited but not reflecting in dashboard

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