Morning Star Travels — Bus not arrived yet

I have booked a bus from Hyderabad to jahhaypet this morning 5:30am the bus has not reached yet and till now the drivers numbers were switched off, your office in kphp is closed and now after 40 min your driver numbers are working buddy they are not responding properly. I am standing here on road, its raining heavily here. Your office was closed your drivers don’t respond properly the bus has not come yet and I don’t even know when the bus will be coming. In this early hours i am suffering like this because of your negligence. Is this how you run your services