Morning Star Travels — bus running fast by 52 minutes

Address:

Morning star travels parking rcpuram hyderabad, Hyderabad, Andhra Pradesh

Explication about bus early running by 52 minutes

I had booked bus I 10.10 pm at beeramguda
So bus timing is 10.30 boarding point in beeramguda
After booking I didn't get any details about bus and also didn't get any contacts
But I had got tracking link
I had opened that at that time its showing bus is running early by 52 minutes
After I had called customer care number he had messaged the details at the time of 10.20pm
Is this is correct way to took bookings when bus gone
This is one of the highly bad mark to ur travels
I had screen shot also i[censored] want with screen video recording
Please give an explanation about this

When I had asked the cleaner in bus he is saying that they had came fast to drink a cup of coffee
Is this is the reason for my question