Morning Star Travels — damaged seat

Address:560066

Hi team,
Below are my journey details:
Bus journey details from bangalore to guntur on 09/05/2019 are pnr: 9156002, seat no: e1, reporting time: 21:00, bus no: ap-07-tm-7513,

My booked seat is damaged and quality of seat is poor, where a iron rod is hanging and might fall on passenger during the journey. However the staff is very negligent about it and i'm worried about my safety during the travel. Please look into this and kindly do the needful.
+1 photos
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    Morning Star Travels Phone
    +91 92 4809 8098 [Hyderabad]
    +91 98 8552 7555 [Hyderabad]
    +91 92 4634 4092 [Guntur]
    Morning Star Travels Address
    Plot No. 223, 224, 225; Phase 3, Indira Auto Nagar, Guntur, Andhra Pradesh, India - 522003
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