Morning Star Travels — early pickup without prior information

Address:

4-32-1241/2/32, Dharani Nagar, Allwyn colony Phase 2, Kukatpally, Hyderabad, India, Hyderabad, Andhra Pradesh, 500072

Redbus ticket - tn8x28330489

Management team,

As per the ticket i have to report at given time of 21.00 hrs at mahesh
Cooperative bank, bhagya nagar colony, kphb on 10.08.2019. The morning star bus representative called me at 19:45 hrs stating that pickup van is leaving and you have to join the bus at nanakram guda circle, gacchibowli. This was happened without prior notice and the behaviour of them is very bad.

This situation lead me and my family in deep trouble and more mental tension. Later on, i have booked the cab for rs. 1000/- and caught the bus with lot more difficulty.

I want an explanation from management with the reasonable compensation. Otherwise, i will be moving to file a case in consumer court.

Your immediate action is highly appreciated.

Regards,
Kareemulla basha
+91 [protected]