Redbus ticket- pnr RB33392
Bus Journey details:: from Avanigadda to Hyderabad on 18/02/2022 are PNR: RB33392, Seat No: A1, A3, A5, Reporting Time: 09:10 PM, Boarding: Avanigadda Address: Avanigadda, Service No. AP-315, Bus No: AP-07-TG-7722 and Driver No: [protected] -
Management team,
As per the ticket, I have booked non AC bus, but due to some unknown reasons, they people giving AC bus without intimation (we got some critical health issues with AC), so i have asked to cancel my ticket.after some discussion with their higer authorities, bus driver told me that they will cancel this trip n will receive refund from morning star", I said ok but till now we are not getting refund amount . This was happened without prior notice and the behaviour of them is very bad n rude in phone call conversation.
This situation lead me and my family in mentally dipressed situation dipressed.
Fyi I have call recording files.
I want an explanation from management with the refund compensation. Otherwise, i will be moving to file a case in consumer court.
Your immediate action is highly appreciated.
Regards,
Vijaybabu Rapally
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