Morning Star Travels — refund

Address:

Hyderabad, Andhra Pradesh, 500058

I tried to book tickets from pune to hyderabad twice.. Both times transactions went successful but booking failed and i received a message saying refund will be done. I even confirmed with one of the morning star office person ([protected]). He also confirmed that tickets have been cancelled. But in the evening i received a call from bus driver saying ticket is confirmed. I do not understand what is the problem here and i am worried of i will get my money refunded.