Morning Star Travels — Unethical behaviour

Address:	Guntur, Andhra Pradesh
Website:	www.morningstartravels.in

Travelled by this travels on 11th oct from bangalore to hyderabad. First of all no contact details was sent through sms about the driver/ cleaner whom we can contact. Called a number that was specified in ticket, but that guy wasn't helpful at all. Did not share the drivers number, told me to go and stand at the bus pickup location.
When the bus finally arrived, it did not stop at the pickup location. It just sped by, and i almost missed it. Thankfully had a vehicle using which i could chase it down. Caught it after 2 kms. When a customer has not boarded the bus, usually they call up and ask their whereabouts. Here i had clearly told the guy (Whos contact details were provided) about my pickup location, but they still did not stop.
The sleeper bus did not have curtains. Couldn't sleep the entire night, because of that.in the schedule, and the booking portals it was clearly specified that madhapur and cyber towers were the drop points. But when we asked the driver, they said they will not go anywhere near that place, and that we should get down at mehdipatnam. This is 10kms away from the designated drop point. The drivers were very rude, and were arguing a lot.

The travels should educate the drivers on ethics, and what their boarding and drop points are. Customers do not wish to be dropped in the middle of nowhere, when they have paid the services to be dropped at some specific point.