[Resolved] Morpheus Human Consulting Pvt. Ltd. — Franchise fees not return back. I have given him the fees of INR 50000+tax. | |||||
Now i told them to restart the franchi see but now they are saying my franchisee became null & void they are neglecting to refund my amount. Today i send them requesting mail to restart the Franchisee but they are saying as per the agreement we have given the money to vendors now the vendors are not returning back thats why they cant able to give back my money but at the time of agreement of the franchisee they didnot mention any thing that they will take give the money to thirdparty vendors . Now they are neglecting to refund the amount .please find the below attached mail which i have received from them. As per the agreement signed with us dated 19th day of December, 2015, it was been informed and mentioned that the amount will be non-refundable. Details of the same as below. THIS AGREEMENT (“Agreement”) including all Exhibits and Statement of Work attached hereto and incorporated herein is made on the 19th day of December, 2015 at Mumbai, India between MORPHEUS HUMAN CONSULTING Pvt. Ltd., a company incorporated under the Indian Companies Act 1956, with its registered office at 108, Sagar Palazio, Sakinaka Junction, Andheri – Kurla Road, Andheri (east), Mumbai, Maharashtra, India 400072 (hereinafter referred to as “Morpheus” or the “Franchisor”) and Shayaque Hussain & Vaishak Shetty (hereinafter referred to as the “Franchisee”) #F: Franchisee's Fees Franchise would pay the Franchisor INR 1, 00, 000/- + Service Tax (Rupees One Lakh plus service tax) as a franchise fee for 5 years, which is non-refundable in order to be entitled to open a Morpheus Human Consulting Pvt. Ltd. franchise. There are no refunds on this initial fee. We reserve the right to alter this fee, if a potential franchisee commits to opening more than one franchise store. Further, Balance payment of Rs 50000 was pending from your end for which we had given you 01 month credit period to settle the balance payment. Details as below. Payment Details: 1st Installment: Rs 57500 dated 19/12/2015 2nd Installment: Rs 57000 due as on dated 18/01/2016 From the above scenario, practically if see you are payable to Morpheus Rs 50000 as we had purchased all the resources for the commercial set up for you and access had been provided for the same even though full payment was not settled. We had to pay balance amount from our pocket on your behalf considering you will make the balance payment within 01 month grace period provided. We don’t get any refund from our vendors once the services are purchased. We had made couple of calls, gave you reminders on whatsapp, mail etc. but did not find any positive response. Considering this, legal team terminated your agreement as per the terms agreed by both the parties. But i have replied their mail and I also meet their MD Mr. Kailash Sahani in his Dubai office situated in Dubai: 18th floor | Burjuman business Tower | Sheikh Khalifa Bin Zayed Road | P.O.Box 121828 | Dubai | UAE Their Contact No- +[protected] | http://www.mhc.co.in/sign2/landline.png+[protected]| Right click to download+91-[protected] Right click to [protected]@mhc.co.in | Right click to downloadwww.mhc.co.in | CIN : U74140MH2007PTC173725 Now i am very much problem please take necessary action against them. Was this information helpful? | |||||
Dec 10, 2016 Complaint marked as Resolved Morpheus Human Consulting customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Morpheus Human Consulting Customer Care's response Dear Partner, Our team had been trying to contact you on your Dubai contact no to pay the balance amount as committed by you and to start the Operations but are calls and emails were not being answered and hence and email was sent to you. Its been 6 months and we never received any communication from your end. Kindly share your local contact details so that our team can connect with you and resolve this matter. | |||||
1 Comment | |||||
Comments
Have they refunded your money. If not let us know, we can group and file a joint complaint of fraud against the company.
Reply
33%
Complaints
18
Pending
0
Resolved
6
+91 22 4064 9800 [Head Office]
+971 4509 6884 [UAE]
108, Sagar Palazio Complex, Sakinaka Junction, Andheri Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400072