Mothers Pride Play School — Unprofessional Behaviour

I want to share my experience with Mothers Pride so that you all don’t have to suffer the same with your baby. My baby have participate in Photo competition in sector 5, Gurgaon branch. School charged 500 bucks for the same, photo shoot happened and we have selected one photo out of the all for the competition as you can choose only one. Result declared on 8th July 2014 and I was shocked that the photo we have selected for the competition was not considered and one of the worst photo was uploaded which have eliminated the chance of my baby of being into the competition. When I complained this and posted my grievance on Chairperson Ms. Sudha Gupta’s facebook I got a call from someone Ms. Mani, who told me that you tell us again the correct photo which you have selected we will reconsider the result... which is one of the most unpractical approach and trying to make me fool. How can you think of reconsidering the result when result is declared on website and everywhere and winners are selected, are you doing some kind of joke? Even though I have shared the correct photo through email which was again not uploaded and some other image was uploaded on website just for reference. After all this I mailed them and asked to either share the fullsize (High Resolution ) image or refund my money. Wrote twice but no response then I copied the email to Chairperson (email found wrong) but this time got a call again from Ms. Mani who simply told me that we have reconsidered the result and your baby is not a winner, again an unprofessional and unpractical approach to fool me. I asked her to reply me back through email as I have written email but surprisingly she denied to reply me back through email. I am really disappointed what kind of organization Mother's Pride is who is building the foundation of children when their employ don't have attitude to resolve a grievance of customer. I have to give a second thought to get my baby admitted to such school. Don’t you think when because of school mistake wrong image is selected for competition which has eliminated the chance of even being into competition they should either refund money or at least share the high resolution images which i demanded as a compensation.