| Address: | Ahmedabad, Gujarat |
Sir, I purchased new MRF ZVTS Tyre sets. Date of purchase is 30/07/2013 from one of the Dealers "Ambica Tyre" 996/2, Sector - 5C, Gandhinagar, Gujarat. The tyres have done Appx.15000 kms. On 20th Aug 2014, the CAR was wobbling on the road. Suddenly i came out of the CAR and saw all tyres for any possible puncture but there was no any puncture. Instead i saw that there was some problem in one of the tyres. i.e. some of the Bubble had come out in the side way of a tyre that only caused the problem in the CAR while riding. Same time i went at the Dealer "M/S Ambica Tyres", 996/2, Sector 5C, Gandhinagar. They Asked me that this is Manufacture problem and sent for replace the same. I've received the complaint no 155/70R13 75T ZVTS TL (Sr. No. [protected]) Dt.28.08.14 but on dated 01.09.14 i've received another massage for your MRF that "your advice had rejected due to result o[censored]nequal and excessive contact pressure exerted at the road contact area at the tyre". I've also purchase annual nitrogen air pressure contract through "M/s Ambica Tyre" and alternate day checked the tyre pressure. After received the Rejection Advice i had contacted MRF Service station[protected]Mr. Bhavesh) and he advice to told service engineer on Mobile No. [protected] but service engineer not pickup the phone nor massage convey by Service department. So, I write this complaint.kindly make arrangements for replacing the one number defective tyre. Regard, Hiten Patel, Ahmedabad, Gujarat [protected] mail.id: [protected]@yahoo.com
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