MRF Tyres — Quality of service

Address:

New Delhi, Delhi, 110045

Dear Team,
I have a bike with MRF tyre, it was covered under warranty for any type of defect. the type of my bike got a big crack few months later after purchasing the bike. i spoke to mr. suman das regarding this. then i got a call from mr. Rajiv shah he told me to visit the nearest service centre and also told me that if there will be manufacturing defect they will replace the tyre. but when i went to the service centre located at moti nagar. they told me that the replacement will cost ₹2100. when i met Mr. Rajiv shah and asked him about this he replied very rudely and told me to pay or go. he was very rude. he did not inform me about the terms and condition when i enquired on phone.
regards-
avinash bajpai
contact no.[protected] contact mail
[protected]@gmail.com