MTC Bus — The ac is not working properly in 19b

Address:

Chennai, Tamil Nadu, 600094

Hi sir/mam,
To whomsoever it may concern, i use to travel from t. Nagar to sipcot regularly in 19b volvo (Ac) bus. The problem in the bus is that the ac is not working properly at most of the times. When we (Passengers) asks the driver or conductor the response we use to get is that, "we cannot do anything beyond this, this is how the ac works in this bus" - but actually speaking the ac is not working... We are paying almost 3 times price compare to deluxe busses. But this is the service we are getting. I believe there will be a necessary steps taken to solve this issue.

Note: we were sitting in the ac bus for name sake. Because most of the passengers were sweating very badly. At times we feel that we could travel in normal busses then so called "ac" busses.

Very disappointing.