MTC Group — Bus conductor speaks harshly

Hi,

I would like to register complaint about a bus conductor, bus number - 570 A/C. From kumaran nagar to okkiampet was my trip at 9.16. When my stop was there I was standing near steps the driver stopped a second and started so I was not able to get off . For that the conductor shouts saying don't know how to get off and I was ideally sitting and using phone . I didn't use phone at all after karappakam station . How can he talk harshly like that?. I don't want to get off in a running way. I want my life to be safe not get any accident. Will he take responsibility if I fall while getting off in a moving bus . It's their duty to stop and start after all gets off and gets in. Totally hurt by the incident. Please kindly look on it.