[Resolved]  Mtdc — Poor customer support @ mtdc tuljapur

Address:

Mumbai City, Maharashtra, 444001

Good day

I booked MTDC resort at Tuljapur for 25-26 Jan.
Booking number RN0104189.
The stay was very good and we liked the resort.

While leaving next day I forgot my wrist watch (make Michael Kors) at the resort.
I realised my mistake after 4-5 hours and immediately contacted MTDC Tuljapur.
A person there picked up the phone and confirmed that my watch was left behind. I think the name of person was Ashfaq or something similar.
He suggested that we contact the manager Mr Dhumal on 098*****382 for arranging courier.
I contacted Mr Dhumal and he confirmed that wrist watch was left behind and he will courier it.
I have called him several times now and everytime he says he will courier it at earliest.

I have still not received my watch.

I contacted MTDC on their costumer care number and also emailed them couple of times. But no response received for my mails and the CC executive gives vague answers.