Mulmul — Refunding credit note

Address:Delhi
Website:Shopmulmul.com

June, 2023
A return request for ORDER #ML99702 placed and received a credit note against it ( worth around 12, 000/- ) which was then redeem with another ORDER #ML107710
But placing it via WhatsApp the company’s sales person mistakenly placed a cod and it was received and paid for in my absence ( another 12, 000/- paid) . Since then I was busy with my wedding & could not attend to the matter.
Later after informing the company I was told I will not be getting my credit note back. The company expects me to purchase products worth 24, 000/- now & refuses to return my credit note that is still with them because of their company’s mistake.
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    Mulmul
    Delhi
    India
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