Mumbai University — Improve your service

Hi my name is Yash karkera and I am a graduate in 2019. From that time till now i was running behind university to get my final sem result however i got my result yesterday[protected]. The main thing which I want to say is improve your services please. I went through the processes and you guys give new information when I use to come university although I had RLE problem for which I paid the fine and you guys told me you just have ti show the fine bill and your result will be given that didn’t happened after showing you the bill the staff o[censored]niversity said you now have to go to college and the get the letter which they have sent in college and also check the date from our register the day we have sent the lettert to the college. The staff said that and also wrote the date on my fine bill so that will easy to check for me in the register and the date was[protected] by that I thought it will be easy for me but then i came to know that these staff they give incorrect information why I am saying this is because my name was not there in the register on that given date and that was very confusing for me. I got angry how such behaviour could a staff do with so i kept searching my name on different date then i saw my name on the other date which was[protected]. This was so frustrating for me and this was all happened in jyoti phule bhavan in mumbai university. I was really unhappy with the service which the gave and I am still unhappy because they do it with every student. So it is my humble request to please file a complaint against Vijay patil who is a head of that department. I have also attached the fine letter photo so that you can see the wrong date which they have given. Hope to seek good facilities in university