Mumbai University — Regarding Final Degree and semester 6 Marksheet

Address:

Mumbai Central

I have initiated over 17 followups with the University on this matter - For Sem6 Marksheet and Degree certificate over the last 3 years. They have been procrastinating this process without a care.
I passed out in March 2018 with BA in Economics. I have a stellar academic record and no backlogs. I am currently employed and I need my documents for extremely crucial background check processes.
The university has been extremely unresponsive and uncooperative. I have made multiple attempts of reaching out to them however they keep delaying the process with some excuse or another

Please assist