Municipal Corporation Gurugram [MCG] — Refund of excess amount collected against water and sewage bill July 2021

Sub: The first Bill issued in Sushant Lok Phase 1 in July 2021 for water and sewerage charges. Bill No. GURGAON_VIX 6802, 22.05.2021

My name is S Ramasubramanian. I was a resident of C 196, First Floor, C Block, Sushant Lok Phase 1, Gurgaon.
My consumer No. is[protected]
The subject bill dated 22.05.2021 was issued for a total of Rs. 8430 with a due date for payment as 31.07.2021.
I paid the full amount and accordingly you issued a receipt dated 29.07.2021 for the full amount of Rs. 8430.
However, later on, the entire billing was reviewed and my above invoice was revised in August 2021 from Rs. 8430 to Rs. 6420 with the revised due date of 16.08.2021.
Since I had already paid the full amount of Rs. 8430 before the original due date itself, a sum of Rs. 2010 excess paid needs to be refunded to me.
However, I have not received any refund of the amount paid in excess (Rs. 2010) by me.
Kindly arrange to refund the amount to me at the earliest. On your confirmation I shall provide you my bank account details to enable you to transfer the sum of Rs. 2010.

In case, you have already refunded or adjusted the above amount in any way, kindly send me the details with copies of documents to enable me to reconcile my personal account accordingly.
Was this information helpful?
No (0)
Yes (0)
Municipal Corporation Gurugram [MCG] customer support has been notified about the posted complaint.
Oct 21, 2022
Updated by srsmanian72
21.10.22

Despite reminders on emails and twitter and having posted the complaint here too, MCG is totally silent and do not have the courtesy even to acknowledge the communications. Totally deplorable attitude by the elected and appointed officials at the corporation. Does this need escalation to Chief Minister Office too??

S Ramasubramanian
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Municipal Corporation Gurugram [MCG]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    1249
    Pending
    0
    Resolved
    28
    Municipal Corporation Gurugram [MCG] Phone
    +91 98 2139 5123
    +91 98 2139 5110 [Chief Account Officer]
    +91 12 4222 0131
    Municipal Corporation Gurugram [MCG] Address
    C 1, Info City, Sector 34, Gurugram, Haryana, India - 122001
    View all Municipal Corporation Gurugram [MCG] contact information